The Game Changers:

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​

Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​

The Purpose:
As the Workforce Planning & Insights Manager, you'll play a pivotal role in ensuring AP+ has the workforce capability, capacity and insights to deliver on its strategic priorities today and into the future. Working in a part time capacity (4 days per week) in a six month max term contract arrangement, you'll lead the operationalisation of our Future Workforce strategy, embedding workforce planning into business decision-making while elevating the maturity of people analytics, reporting and workforce insights across the organisation. By combining strategic workforce planning with data-driven decision making, you'll enable leaders to make informed workforce choices that support sustainable business performance and drive capability uplift across AP+.

Key Outcomes the Role Owns:

• Lead the development and implementation of strategic workforce plans aligned to AP+'s business priorities and future capability needs.

• Design and embed workforce planning frameworks, methodologies and governance that improve workforce decision-making across the organisation.

• Deliver meaningful people, culture and workforce analytics, dashboards and reporting that provide actionable insights to executives and business leaders.

• Establish and continuously improve measurement frameworks, success measures and reporting that enable evidence-based people decisions.

• Translate complex workforce data into clear, compelling insights and recommendations that influence strategic planning and organisational performance.

• Operationalise and embed workforce planning processes, reporting capability and data quality, prioritizing scalable, efficient and automated solutions.

• Partner with key stakeholders to provide trusted specialist advice on workforce planning and people data and insights

You'll bring:

We're looking for a commercially minded workforce planning professional who combines strategic thinking with strong analytical capability and enjoys influencing senior stakeholders and building processes and systems from scratch.

• Significant experience in strategic workforce planning, workforce analytics or people insights within a complex organisation.

• Demonstrated success developing workforce frameworks, measurement and forecasting models that support business outcomes.

• Strong experience producing executive-level dashboards, reporting and workforce insights using data visualisation and business intelligence tools.

• Proven ability to translate complex workforce data into practical recommendations that influence strategic and operational decisions.

• Experience establishing cross-functional measurement and reporting disciplines that improve organisational performance.

• Progressive knowledge of workforce planning methodologies, capability assessment, skills forecasting and people data governance and a point of view on how these evolve over time.

• Exceptional stakeholder management and influencing skills, with the ability to build trusted relationships across senior leadership teams.

• Tertiary qualifications in Human Resources, Business, Workforce Planning, Analytics or a related discipline. Experience within financial services or another highly regulated environment will be highly regarded.

What happens next:

At AP+, we believe in the power of passion, pride, and purpose.­ Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.

If you’re ready to be a game changer, please submit your application. The Talent Acquisition team will endeavour to review your application and notify you of the outcome within the next two weeks.
We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.
Applications close COB 31 July 2026.