We're looking for a Chief Operating Officer to be the operational engine of a fast-scaling company - the founder CEO's true second-in-command. You'll own how Timescapes runs day-to-day and build the foundations that let us scale, freeing the CEO to focus more on the business rather than in it.
About us
Timescapes is a visual progress tracking solution for complex construction projects. Our mission is to simplify construction through shared visibility. Customers love Timescapes because it helps them stay on schedule, validate construction claims and communicate progress more effectively.
We’re a rapidly growing company, and are used by some of the largest construction firms across New Zealand, Australia, Canada, and the United States.
The Role
This is a build role, not a caretaker one. A lot of what will sit with you currently sits with the CEO - commercial risk, the operating rhythm, the systems that hold it all together. As we grow, this is fast becoming the ceiling on how fast we can move. Your job is to take it on, put real foundations under it, and give us the operational strength to build a much larger company.
If you're energised by taking something that works, with basic systems in place and turning it into something that scales, this is the role.
What You'll Own
The operating engine
- Build the operational foundations to hit our growth projections - the systems and infrastructure that handle accelerated growth and eventually 10x the volume.
- Run the operating rhythm - the leadership meetings, business reviews and quarterly planning that keep the company aligned and moving.
- Own the business systems that run the company (ERP, CRM, field service, billing) and the sales and operations planning that connects what we build to what we ship.
Data, visibility and AI
- Build a real data and BI capability - modern visibility into what's working and what's not, across every market and function, without waiting for someone to pull a report.
- Bring structure to how we manage information and knowledge, so the business - and the AI we build on top of it - can actually use it.
- Lay the foundation the applied-AI layer builds on. We're serious about becoming an AI-native operator, and this is where it starts.
Operations and field service
- Own the end-to-end operation and the outcomes it delivers - everything from a finished camera to live on site: distribution, logistics, fleet, installs and the regional service teams in our key markets. A capable team run this already; you back them, clear the way, and lift the bar.
- Own the customer's operational experience - the install, the first touch on site, uptime, and how fast we respond. For most customers, this is part of what Timescapes so good.
- Own gross margin, and improve it as we scale - including how we turn cameras around in our lease fleet, and what we keep in-house versus move to partners as volume grows.
Finance, risk and compliance
- Own operational finance, through the Financial Controller - controls, reporting, spend, payroll and equity administration across four markets and currencies (the forward-looking finance and fundraise work sits with our fractional CFO).
- Take on commercial risk and compliance - the approval process, contractual playbooks, insurance, and a strong risk framework. Build it with external legal; bring counsel in-house when volume justifies it.
- Own health and safety, privacy, IT and security across the business - real obligations for a company with people on construction sites and cameras across four regions.
Leadership
- Live, breathe and drive our values - you'll be one of the main reasons our culture holds as we scale.
- Be a leader the whole company looks up to - the 2IC, setting the standard well beyond your own teams.
- Cultivate an environment where functions and markets work as one company, and where alignment doesn't depend on personalities or goodwill alone.
- Deepen the bench, develop the leaders you inherit, and carry our values every day.