Caruso is the AI-native fund administration platform for private markets. We replace legacy systems with modern software and integrated services, helping fund managers save time, impress investors, and grow AUM.
Since launching just over two years ago, Caruso has grown to $50B+ in assets, 500+ funds, and 75,000+ investors on the platform. We're growing 4x year-on-year, backed by committed investors, and expanding fast across Australasia and the United States.
Role summary
We’re seeking a People & Culture Lead to own and deliver the day‑to‑day people experience at Caruso as the business scales across New Zealand, Australia, and the United States.
This role is accountable for people operations, recruitment coordination, onboarding, and culture enablement - ensuring our people are well supported, well connected, and set up to do great work - while partnering closely with the leadership team and external advisors on more strategic people initiatives.
You’ll play a key role in building the foundations of Caruso’s people function, establishing practical processes, rhythms, and ways of working that support rapid growth without unnecessary bureaucracy.
What you'll do
People Operations & Employee Experience
You will own the core people operations of the business.
Own end‑to‑end people operations, including offers, contracts, onboarding, and employee lifecycle processes
Be the first point of contact for day‑to‑day people queries, issues, and support
Ensure people processes are clear, practical, and consistently applied as the team grows
Support a positive, inclusive, and high‑trust employee experience across geographies
Recruitment Coordination & Hiring Support
You will enable high-quality hiring at pace.
Partner with hiring managers to draft role briefs and job descriptions
Coordinate recruitment processes, primarily working with external recruiters
Vet applications, conduct initial cultural screens, and prepare candidates for hiring managers
Support direct outreach and adhoc hiring activity where required
Act as a cultural filter in hiring, ensuring new hires add to Caruso’s culture
Onboarding, Connection & Culture Enablement
You will help people feel connected and effective from day one.
Own and continuously improve the onboarding experience
Design and deliver simple rituals and practices that help people build relationships
Support team events and initiatives that enable connection and belonging
Be the culture enabler, by supporting initiatives that grow culture across multiple locations
Offices, Tools & People Systems
You will help keep the operational environment running smoothly.
Partner closely with the EA on office management across regions
Ensure people-related tools, systems, and workflows are fit for purpose and well adopted
Identify opportunities to improve efficiency using modern tools and AI-enabled workflows
Maintain accurate people data and documentation
Partnership & People Function Evolution
You will help shape how the people function grows over time.
Partner with leadership on people priorities as the organisation scales
Work alongside external partners on strategic people initiatives
Help translate Caruso’s values and expectations into an internal people narrative
Grow with the business, with the opportunity to take on broader scope as Caruso matures
What we're looking for
Experience & Capability
Experience in a hands-on people, HR, or people operations role
Comfortable operating as a generalist in a growing, fast-moving environment
Experience supporting recruitment, onboarding, and employee lifecycle processes
Confident working with leaders, external recruiters, and advisors
Experience supporting distributed or multi-location teams is advantageous
Mindset & Ways of Working
Thrives in scale-up or high-growth environments
Highly organised, proactive, and comfortable juggling multiple priorities
Hands-on by default - happy to do the work, not manage it through others
Strong judgement around people and culture
Autonomous, practical, and solutions-focused
Comfortable using modern tools including AI
This role will suit someone who enjoys building from the ground up, wants real ownership, is a culture builder and has the potential to grow into a broader people leadership role over time.
Why Join Caruso?
Build the people foundations of a fast-growing, global scale-up
Take real ownership of people operations, hiring support, and onboarding
Enable culture through who we hire and how people work together
Partner closely with founders and leaders in a flat, high-trust environment
Use modern tools and AI to make People & Culture practical and scalable, not bureaucratic
Benefits
New workstation package including MacBook Pro and Apple peripherals.
Enjoy our premium office space at Auckland's Viaduct Harbour.
5 weeks annual leave after 2 years tenure, 6 weeks annual leave after 3 years tenure.
Extended parental leave.