The Operations Lead will sit in our Enablement team, reporting directly to Harry, Chief People Officer. The Enablement team’s mission is to make Partly the best startup to work for in the world, and includes Talent, Finance, BizOps, Employee Experience, and People Ops.
This is not a traditional "People" role. It's an operational leadership role for someone who thrives on building systems, driving data integrity, and delivering programs end-to-end in a high-growth environment. You will build systems from the ground up, as well as iterate on and improve existing programs, including things such as people data, performance frameworks and reviews, compensation, and benefits. You will ensure Partly's internal people engine scales efficiently and effectively as we grow from ~100 to 500+ people.
If you've spent time as a founder, or in management consulting, startup operations, or program management and want to apply that rigour to the people side of a fast-scaling tech company, this role is built for you.
Own people data and systems. Be the single owner for our people systems of record. Ensure data integrity, completeness, and hygiene so that headcount, attrition, and people metrics are always accurate and trustworthy.
Build and run the performance cycle. Lead our GTRs (“Game Tape Reviews” are Partly’s version of performance reviews) end-to-end via Revolut People: set the cadence, drive completion, ensure quality, and support managers through the process.
Lead compensation and benefits. Align compensation globally against target percentiles, run Season of Numbers, and source, launch, and optimise a benefits program that works across our regions.
Systematise everything else. Hardware lifecycle management, team surveys (pulse and annual), people lead enablement, and eventually company-wide travel policy — if it's operational and people-related, you own it.
Leverage AI and automation relentlessly. We expect you to be AI-native: automating manual work, building efficient workflows, and using tools like AI to move at the pace of a team twice your size.
Drive compliance and security. Own the people side of ISO27001 and Vanta requirements so we never scramble before an audit.
(Preferred) High-agency operator with 3–5 years of experience. You've worked in management consulting (McKinsey, Bain, BCG or similar), startup operations (e.g. Uber, Canva-stage), program management, or product operations — and you're hungry to own a domain end-to-end.
(Preferred) AI-native and tool-savvy. You default to automation over manual work. You actively use AI tools to move faster, and you're excited by the idea of building a people ops function that punches well above its weight through smart tooling.
Systems thinker who loves building from scratch. You get energy from designing processes, standing up infrastructure, and creating order where there was none — not from maintaining someone else's playbook.
Relentlessly high ownership. You don't wait to be told. You see what needs doing, figure out how, and deliver it. You're comfortable being the single accountable person for outcomes.
Data-driven and detail-oriented. You care about accuracy. Whether it's people data in Rippling or compensation benchmarking, you hold a high bar for getting the details right.
(Bonus) Experience in a high-growth tech company (50–250 people). You've seen what it looks like when a company scales fast and understand the operational growing pains that come with it.
(Bonus) Exposure to people operations. Not required, but if you've touched Rippling, performance management tooling, or compensation frameworks before, that's a plus.
Healthy, Catered Lunches - Enjoy fresh, healthy lunches every workday in our Auckland, Christchurch, London and San Francisco offices. With no meal prep needed, you can eat, connect, and refuel with your team. (And yes, snacks and drinks are always on hand.)
Healthy Body, Healthy Mind - We care about performing at our peak. Every team member gets a $1,500 annual wellness allowance (or local equivalent) on a Partly-branded card. Use it on things such gym memberships, rock climbing, physio, massage, GP visits, prescriptions; anything that you or your family, need!
Family Comes First - Primary caregivers receive 3 months of fully paid parental leave, plus a flexible return-to-work (four days on full pay for your first three months back).
Getting Here Is On Us - If you commute to a Partly office or co-working space, choose from a paid 24/7 car park or commute allowance. One less thing to think about!
Workspaces That Inspire - Our brand new, architecturally designed offices are built for collaboration and creativity, with great coffee, social spaces, and some of the best cafes a few steps away.
Office-First with Flexibility - In cities where we have an office (Christchurch, Auckland, London, San Francisco), we default there every day. This let's us move faster, make better decisions and build strong relationships. We also operate with a very high trust environment, so you can manage your time around your life, and flex your schedule to get your best work done.
We Celebrate Together - From weekly happy hours and monthly lunches to quarterly season openers and an annual global offsite, we make time to connect, celebrate, and have fun as one team.