ArchiPro is not just another online platform; the people here at ArchiPro are revolutionising an entire industry.

Today, building and renovating is a time-consuming, expensive, demanding, and fragmented process, and great design feels restricted to the privileged few. Separately, we’re witnessing industry after industry being revolutionised by technology, yet the building industry and all of the elements involved in the process have yet to undergo this level of digital innovation and transformation - until now.

Meet ArchiPro, a cutting-edge all-in-one platform built on exceptional design and world-class engineering; we have quickly become a game-changing industry leader.

Every month, nearly half a million people use the Archipro platform to search for Products, connect with Professionals, and find Project Inspiration for their building projects. Our platform empowers businesses to grow online and helps millions of people embarking on their building journey find what they love and need, from architects, designers and builders to products and materials.

ArchiPro is frequently ranked among the top 10 most disruptive companies in AU and NZ.

• ArchiPro is backed by Tiger Global, one of the largest funds globally, and they only back the world's most exceptional companies. They have invested in Facebook, TikTok, Air BnB, Alibaba, Roblox, and Stripe.
• We have an excellent ESOP structure in place designed to not only reward you with a strong base and commission structure but also with the ability for you to have a stake in the business.
• We have crushed New Zealand, we are disrupting Australia and now, we are gearing up to launch in California, and soon, we will be the default residential building platform globally.

We are on a mission to simplify the end-to-end building experience and are looking for an Account Manager to join our team.

The Role

As an Account Manager at ArchiPro, you operate at the intersection of client relationships, commercial outcomes, and platform value.

You are responsible for the day-to-day health, momentum, and clarity of a portfolio of client accounts, working in close partnership with Client Partnerships Directors. Your role is to support and service clients, ensure plans are executed effectively, engagement remains aligned to objectives, and clients understand how to succeed on the ArchiPro platform.

Partnering closely with Commercial, Platforms, and Advertising teams, you will ensure client objectives are executed effectively, activity stays aligned to plan, and every interaction moves the partnership forward.

This is a high-accountability, commercially driven role where clarity, responsiveness, and strong relationship capability are essential.

Client Partnership Support

• Act as the day-to-day contact for a portfolio of supplier accounts
• Support Client Partnerships Directors in delivering agreed engagement and optimisation plans
• Build trusted, consistent client relationships through clear communication and reliable execution

Delivery & Momentum

• Maintain visibility of client plans, commitments, and next actions
• Ensure clients understand what is happening on their account, why it matters, and what comes next
• Proactively identify and surface risks, delays, or misalignment, escalating early to maintain momentum

Platform-Led Engagement

• Reinforce platform-driven education, insights, and value moments surfaced through ArchiPro
• Provide clear, contextual guidance on performance and activity (without manual or bespoke reporting)
• Support clients to engage with the platform in ways aligned to their commercial goals

Renewal & Growth Support

• Assist Directors with renewal preparation, QBRs, and optimisation discussions
• Identify opportunities for incremental value, deeper engagement, or upsell where appropriate
• Ensure continuity, confidence, and clarity across the client lifecycle

Systems & Process Excellence

• Maintain high-quality CRM hygiene, ensuring all activity, notes, and updates are accurately recorded
• Ensure timely follow-ups, task ownership, and workflow discipline
• Support reporting and commercial operations with reliable, up-to-date information

About You

• A confident and proactive communicator, able to lead conversations with clarity and purpose
• Skilled at building relationships and creating trust quickly
• Highly organised, structured, and able to manage competing priorities
• Commercially aware, with experience supporting client growth
• Calm under pressure with a strong sense of ownership and accountability

Why ArchiPro

• Join a mission-driven team redefining how the design and construction industry connects
• Learn from senior commercial leaders and gain exposure to global SaaS expansion
• Competitive base salary, commission structure, and pathway for growth
• Access to ArchiPro’s global network, culture, and future growth opportunities as we scale across the U.S.A.