At Auror, we’re empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand 11 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK. Auror is connecting people and intelligence to reduce crime. We’re using technology for good. 

In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.

We're also embracing the potential of AI to supercharge our impact—whether that's enhancing the way we detect trends, support our customers, or improve internal workflows. As a company, we're committed to responsibly incorporating AI into how we work and what we build, and we encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function.

The Role – Staff Software Engineer in the ASR (Auror subject recognition) stream

ASR (Auror Subject Recognition) is one of Auror’s most exciting product areas bringing together software, hardware, AI/ML, design, and customer insights to reshape how retailers prevent crime and create safer stores. As part of this team, you’ll help build a next-generation real-time facial recognition system that operates across both the edge and the cloud, incorporating cutting-edge computer vision and machine learning technologies to build market leading solutions.

You will be a key individual contributor tackling complex technical challenges directly through the code you write. You will act as a key technical leader and decision-maker within your team, guiding and mentoring engineers to help them grow and succeed. Your expertise will be crucial in shaping the technical direction for your team and, on occasion, contributing to broader strategic initiatives that deliver significant business outcomes and raise the engineering bar across Auror.

Your passion for solving the unique challenges of developing and delivering software that run on physical devices at the edge will be instrumental in making you successful in this role, leveraging your core of strong foundational skills and industry experience.

You will need to have the these foundational skills:

• High-performance modern .Net: deep expertise in C# with a focus on performance optimization and memory optimisation to minimise allocations and garbage collection impacts.

• Containerisation on the edge: deep docker skills ideally with experience employing containers on edge devices. This includes multi-architecture builds (ARM64 vs. AMD64), minimizing container footprint (Alpine/Distroless images), and managing container lifecycles without an orchestrator like Kubernetes.
• Linux System Programming: moving beyond "working with Linux" to understanding Linux system internals. Experience with concepts like file descriptors, sockets, processes, and memory management on Linux.
• Experience integrating with third party tools and libraries: skills critical for communicating with the third-party computer vision models and hardware drivers.

And building on your foundational skills, you will have one or more of the following that you draw upon to be successful:

• Resource-Constrained Engineering: track record of designing software for environments with strict CPU and RAM budgets. Capable of profiling applications to detect and troubleshoot memory leaks and CPU bottlenecks.
• ARM Architecture knowledge: understanding of the nuances of deploying to ARM-based compute versus standard x86 servers.
• Fleet Management & OTA: experience designing robust Over-The-Air (OTA) update mechanisms that ensure devices never "brick" in the field. Understanding A/B partitioning and rollback strategies.
• Edge Connectivity & Resilience: designing systems that are "offline-first." Handling intermittent network connectivity gracefully and ensuring data integrity when the camera cannot reach the Auror cloud.
• Security at the Edge: experience with designing and deploying secure solutions and the implications of delivering secure systems on physical devices at the edge.

About Auror Engineering

Collaboration is at the heart of the Engineering team at Auror. We believe that we can only build the very best software by working with each other and seeking different perspectives to solve problems. We’re a team that:

• Ship code to production constantly: Our product team ships code to production on average at least 10-15 times a day prioritising small releases and short feedback cycles and we do this with a minimal defect rate. 
• Work on innovative and up to date tech stacks: We are constantly evolving our technology stack inline with the needs of our business, leveraging React and Typescript for front-end and C# / Dotnet for back end. We host our services in Azure and utilise a wide range of cloud-native services with an evolving service-oriented architecture.
• Contribute to our product: We work with Product Management and Product Design from the very beginning to make sure we’re delivering value to our customers and making a meaningful impact.
• Supports a coaching culture: Together, we support one another to level up
• Continuously improve: We are relentless about getting better and improving our processes, tooling and tech stack.

This role reports to Jared McGill, Senior Engineering Lead - ASR

After working at a few businesses that didn’t get me fired up, I’ve found huge excitement in my job at Auror. I’ve never been able to make such a tangible impact on the community through technology. And cool technology at that! Working remotely from Christchurch, and balancing life with 2 young kids I understand the importance of flexibility.

I’ve been leading the ASR team for 2 years now, but prior was a senior engineer. I absolutely love system design and talking through our options.  The ASR team is an engineering team who heavily value collaboration and connection. We set time aside for fun, and build high trust so we can achieve the best outcomes within the product. The product provides ample growth opportunities as we go from 1:N customers.

The team is highly autonomous. We have a team with a diverse range of experience and expertise (a principal, 2 x staff, senior and an intermediate engineer) who all work towards our project goal as a collective. Through high trust we are able to have healthy debate and we value ideas from the whole team. We often have the intermediate setting us straight! We have a dedicated product manager (Penny Down), and a shared designer (Olivia Cato). T

his team has extremely close communication with the senior leadership team, and customer success as we’re in the early stages of bringing a product to market. Check out my LinkedIn

Benefits