As Halter’s Head of Workplace IT, you’ll own Internal IT end-to-end as we double headcount across 3+ countries in the next 12 months. You’ll set the strategy, lead a small high-leverage team, and make sure people are productive on Day 1 - securely and with minimal friction.

 

You’ll optimise our systems and processes empower our team to do their best work - unlocking efficiency, no matter where they are in the world. Our core stack is in place; you’ll take it to the next level. 

 

What your day will look like

• Own workplace IT systems strategy: develop and deliver an IT roadmap aligned with our growth plans. You’ll play a critical role in unlocking limitations on team efficiency as we scale - going to the root of problems, and not being afraid to pursue novel solutions.
• Lead and grow our IT team: manage, coach and support our existing IT team of one, and shape our IT function to grow with us as we scale.
• Strengthen and scale our foundations: optimise and evolve our existing systems (Okta, Google Workspace, etc) and tackle gaps proactively.
• Level-up security: Develop security practices that balance risk with how we work.  Forget playbooks and box-ticking - we want a thoughtful, practical approach - no bureaucracy and red tape.
• Strategically manage vendors and licensing: strategically assess tooling decisions using Vendorsage, manage spend, and help us get more sophisticated about evaluating new tools without creating barriers.
• Champion adoption and enablement: unlock safe, efficient practices across the business.  Lead change management efforts that foster engagement and ensure organisation-wide buy-in. Embed a culture of self service, knowledge sharing, and secure ways of working as a norm, not a chore.
• Innovate and automate: hunt down opportunities to use AI and automation to scale IT support, partner with other teams like Engineering and People Operations to reduce manual tasks and bridge gaps with customer-facing systems. Bring a fresh perspective and new ideas to how we do internal IT - we’re up for it!

What are we looking for

• Proven experience leading an IT team, or in a senior technical role with a strong interest in people leadership.
• Strategic thinker with people skills to match your technical depth. You go out of your way to build strong interpersonal relationships with our epic team, and have a genuine willingness to help solve issues - big or small.
• Strong working knowledge of the internal IT space and SaaS management - you know what “great”looks like, where boundaries can be pushed, and how to manage risk smartly. As a cloud-native company, all our infrastructure is Linux-based, so Linux understanding is helpful.
• Excellent communication and critical thinking. You bring people on the journey, translate technical strategy into operational impact, and problem solve from the ground up.
• Dynamic range. You’re comfortable switching between hands-on troubleshooting, and big-picture thinking.  You lean into innovation and don’t always do things by the book.
• You love partnering with others to get things done, and are comfortable bridging gaps between technical and non-technical teams.

 

At Halter, we’re committed to creating an environment where people thrive. We offer unlimited paid annual leave, as well as additional wellness days. Each year, every team member receives a $1,000 self-development budget to invest in whatever fuels their personal growth.

 

We offer six months of fully paid leave for primary caregivers and four weeks of fully paid leave for secondary caregivers, along with a range of additional family-friendly benefits. To support your wellbeing, we offer subsidised health insurance through Southern Cross.

 

And finally, everyone at Halter is an owner. Every employee is part of our stock ownership plan; when we succeed, you share in that success.

 

 

Being office-first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships.

 

We’re office first, not office only. This means that working from the office every day is our default setting, but we flex when needed. Your growth, learning, and impact are truly unlimited here, and a big part of that comes from being together, solving problems, innovating, building context, and constantly learning from each other.

 

We have a state-of-the-art, dog-friendly office in the heart of Auckland City and a test farm in Morrinsville. Delicious snacks and drinks are readily available.