FleetPartners is an ASX-listed fleet leasing and management company operating across Australia and New Zealand. With a strong market presence, innovative technology platforms, and a commitment to sustainable transport solutions, we partner with businesses of all sizes to simplify and optimise their vehicle operations.
As we continue to grow in Aotearoa, we’re looking for passionate professionals to join our high-performing, customer-focused team. This is your opportunity to help shape the future of sustainable mobility in New Zealand.
Who we’re looking for:
This role is to provide exceptional customer service and support to our customers, sales teams and other operational functions within the business. This will assist the Sales Team to achieve the Sales budget and the overall business strategy whilst providing an exceptional customer experience.
Helping the business deliver an outstanding Net Promoter score (NPS) through the delivery of customer centric outcomes. Attract potential customers by answering product and service questions and suggesting information about other products and services.
As a Customer Experience Consultant, you will achieve high levels of customer satisfaction when responding to inbound and outbound customer requests, take personal ownership for the customer experience to help influence their decision to renew or expand upon products and services, they have with us.
What you’ll be doing:
We’re looking for someone who’s
What we offer:
Our employee benefits are continually evolving to meet the needs of our people. They currently include -