Fresho is a fast growing tech scale-up on a mission to transform the food industry for the benefit of people and the planet.
Our order management software is revolutionising the way the entire industry operates - from day to day operations, to mental health and wellbeing, to food waste reduction - the impact of Fresho touches every aspect of the sector in a hugely positive way making it more efficient, enjoyable, profitable and sustainable.
We work closely with wholesale fresh food suppliers and 45,000 restaurants, cafes, hotels and other foodservice venues.
Fundamental to our culture is the belief that our people are everything. We are purposefully building our culture alongside our business to make Fresho a fun, positive and inclusive place to work for our dynamic team of Freshonauts.
Fresho has raised over $45m to date and processes almost $400m monthly through the platform with 750,000 orders monthly. We are headquartered in Melbourne, Australia with offices in London, United Kingdom and Auckland, New Zealand, and customers in Australia, United Kingdom, United States, Ireland and New Zealand.
We’re seeking an Onboarding Associate to join the Fresho ANZ Onboarding Team. In this role, you will facilitate the seamless launch of suppliers onto the Fresho software platform.
If you thrive in a fast-paced, customer-centric environment and enjoy problem solving, this role offers the opportunity to make a significant impact in a growing SaaS business.
You’ll be tech-savvy, skilled at engaging with people from all backgrounds and comfortable working in a high-growth, scale-up environment - you’re ok with navigating some ambiguity and remaining agile.
This role would be ideal for…
Entry-level candidates with excellent digital literacy and experience in customer-facing roles (hospitality) who are eager to grow their career in SaaS onboarding and implementation.
Candidates who have already started their journey in SaaS/software onboarding, but are looking for greater career growth
Those looking to transition into onboarding from other roles/experiences in SaaS-such as customer experience (CX), operations, or sales-and want to build deep expertise in customer delivery and implementation.