We’re looking for a Senior Product Designer to join our APAC Hospitality Product & Technology team. You will lead the design of exceptional UX experiences for our hospitality clients that drive both customer satisfaction and business outcomes.

Working in a fast-paced environment, you'll tackle complex, interconnected problems across our ecosystem while setting UX direction that empowers your team with clarity and purpose. You'll build trust-based relationships across disciplines and leverage diverse perspectives to improve how your team delivers impactful work.

This role is a fixed-term contract.

What you’ll be doing:

• Strategic Leadership: Lead high-level project work with autonomy and authority, facilitating design workshops to deliver optimal solutions aligned with business goals
• System Design: Create holistic systems, flows, and interfaces that are intuitive, elegant, and user-friendly for hospitality clients
• Problem Solving: Transform ambiguous concepts into clear, impactful solutions that delight users and drive business outcomes
• Design System Excellence: Leverage and contribute to our design system to ensure consistency while continuously improving our visual language
• Research-Driven Approach: Draw actionable insights from research and data to inform design decisions and validate solutions
• Cross-Functional Collaboration: Build relationships across product, engineering, and marketing teams while advocating for user-centered design
• Mentorship: Serve as a positive role model for junior designers and promote design thinking throughout the organization

What you need to bring:

We're looking for a Senior candidate who has experience with the following:

• 5+ years experience designing, documenting, and releasing software products, with significant focus on B2B SaaS solutions for web and mobile applications
• Proven experience designing software for the hospitality industry or other complex service businesses
• Expert proficiency in Figma with demonstrated ability to maintain organized, well-documented design files
• Strong portfolio demonstrating end-to-end product design work with measurable business impact
• Experience applying systems thinking to complex product ecosystems
• Advanced communication skills with ability to present design work effectively to diverse stakeholders
• Demonstrated experience conducting various UX research methodologies and translating insights into design solutions
• Proficiency with collaborative tools including Jira, Confluence, and Google Workspace

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Work remotely from anywhere in the world for up to 60 days per year
• Flexible working policy
• Health and wellness benefit of $500 per year
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• Free LinkedIn Learning license
• Volunteer day
• Dog friendly environment
• Rooftop with dining space and BBQ facilities
• Self-service cafe-style kitchen and fully stocked fridge, pantry & bar 
• Weekly catered lunches for the entire office 
• Exciting events hosted regularly by our Sydeny & Melbourne Culture Clubs