We’re OFX, a global provider of online international payment and money management services. Our journey is one of exciting growth and transformation, revolutionizing how businesses and individuals move and manage money globally.

We're evolving into a global payment solutions provider, enabling businesses to streamline their global financial operations, improve control, reduce costs and achieve more. Our new Business Platform offers clients real-time visibility and controls over their payments, expenses, approval workflows and reconciliations to help make business easier.

At OFX, you’ll have the opportunity to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

Purpose of your role

OFX is a leading financial automation company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world. OFX’s innovative platform automates and simplifies doing business across borders, reducing risk and eliminating routine operational tasks. Investing in our people is critical to our success. That’s where you come in!

We are seeking an experienced Learning Designer and Facilitator to join our People & Culture team. This new role is responsible for designing and developing engaging learning content and structured learning pathways to support the capability development of our people.

An immediate and strategic priority is the development of targeted learning content and programs by role family across the company, ensuring employees have the necessary skills and knowledge to support clients on our new client platform. This requires the creation of structured learning paths for both current and new employees.

Working closely with subject matter experts (SMEs), this role will also support the delivery of learning programs, either directly or through a ‘train the trainer’ model, ensuring the effective transfer of knowledge and skills across the organisation.

What you do

Learning Design & Development

• Develop and design structured learning pathways and content to meet identified learning needs.
• Review and enhance existing content, transforming it into structured, engaging, and interactive training modules that cater to various learning styles and formats.
• Develop digital learning content, including micro-learning, e-learning modules, interactive materials, and videos. Manage the Learning Portal (or similar platform) to ensure content is current and available for learners to access as they progress through their learning pathway.

Training Delivery & Facilitation

• Partner with SMEs to design and deliver high-quality training content that aligns with business objectives.
• Facilitate training sessions directly or support delivery through a train-the-trainer model to enable knowledge transfer at scale.
• Engage and collaborate with key stakeholders to ensure training materials are relevant, accurate and aligned with business needs.

Evaluation & Continuous Improvement

• Develop assessment tools to measure training effectiveness and identify areas for improvement.
• Gather and analyse feedback to continuously refine and enhance learning programs.
• Track and report on training activities, participant progress, and overall program impact.

Project Management & Stakeholder Engagement

• Work closely with Product Managers, SMEs, and business stakeholders to ensure learning programs are aligned with business goals.
• Project manage learning initiatives, ensuring timely delivery and alignment with strategic priorities.
• Liaise with external providers and internal teams to create cohesive and high-quality learning experiences.

What you bring

Qualifications

• Tertiary qualifications in Education, Training, Human Resources or a related field.
• Minimum of 7 years of experience in learning and development including content design and facilitation.
• Experience in the design and delivery of Sales training programs is an advantage.

Knowledge, skills, experience

• Extensive expertise in instructional design, learning content development, and designing structured learning pathways.
• Proficiency in using e-learning platforms and digital learning tools to create engaging content.
• Experience in LMS (Learning Management Systems) administration and management.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly to diverse audiences.
• Ability to liaise with SMEs to develop high-quality learning materials.
• Experience in the design and delivery of both face-to-face and digital learning programs.
•  ability to plan and structure learning content, activities and desired learning outcomes.
• Hands-on experience in storyboarding, video editing, and video transcription.
• Proven ability to manage multiple learning projects from design to implementation.
• Experience in large-scale training initiatives within a global or cross-cultural environment.
• Proficient stakeholder engagement and influencing skills, with the ability to collaborate effectively across all levels of the organisation

What it's like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

• Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
• Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
• Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
• Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
• Benefits that mean something. We offer a range of fantastic benefits, including primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.
• A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.