Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace.

We are proud to be an equal opportunity employer, we embrace the richness of diversity, showing up authentically to create a positive impact. There's an exciting road ahead of us, where travel needs real, impactful change. 

With offices in New Zealand, Australia, North America, and China, we are thrilled to be expanding our global footprint, landing our new hub in Bengaluru, India. With a rapid growth plan in place for India, we’re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product. 

We are now hiring a Data Analyst in Auckland, NZ.

As a Data Analyst at Serko, you will play a pivotal role in extracting, analysing, and interpreting data to provide valuable insights that support data-driven decision-making. Your expertise will aid in enhancing our products and services, ensuring we continue to meet the evolving needs of our clients. 

What you’ll do 

• Data Analysis: Apply statistical techniques to analyse data, extracting meaningful and actionable insights that drive business value. 
• Data Interpretation & Communication: Translate complex data into actionable recommendations for decision-makers. 
• Data Reporting & Visualisation: Generate regular and ad-hoc reports summarising key findings and trends. Collaborate with cross-functional teams to provide data-driven recommendations and insights. 
• Data Collection and Extraction: Utilise tools like Databricks, SQL, and PySpark to extract and process data from Serko’s Snowflake database. Ensure data quality and accuracy through data cleaning and validation processes. 

What you’ll bring to the team 

• Proven experience as a Data Analyst or in a similar role. 
• Strong proficiency in SQL, Python, and data visualisation tools such as Power BI. 
• Experience with cloud-based data platforms, preferably Snowflake. 
• Analytical and problem-solving skills. 
• Ability to communicate complex findings to non-technical stakeholders effectively. 
• Knowledge of data protection regulations and best practices in data management. 

At Serko we aim to create a place where people can come and do their best work.  This means you’ll be operating in an environment with great tools and support to enable you to perform at the highest level of your abilities, producing high-quality, and delivering innovative and efficient results. Our people are fully engaged, continuously improving, and encouraged to make an impact. 

Some of the benefits of working at Serko are: 

• A competitive base pay 
• Medical Benefits 
• Discretionary incentive plan based on individual and company performance 
• Focus on development: Access to a learning & development platform and opportunity for you to own your career pathways 
• Flexible work policy