SafetyCulture is a customer—and product-led SAAS company with an ambitious mission: to empower front-line workers to drive operational excellence and take ownership of their safety and well-being. Our technology platform and products give front-line workers a voice and leaders the visibility to make smart decisions to improve safety, quality, and efficiency.

 

We are looking for a driven and experienced Operations Lead to join our team and help us achieve operational excellence.

 

As Operations Lead, you will oversee high-impact projects and optimize day-to-day operations to ensure the business is set up for scale and driving efficiencies where possible. This role requires a strategic thinker who can understand a problem, research and collaborate with key stakeholders to determine possible solutions, agree with fellow stakeholders to select the appropriate option and then assist with the project implementation/ resolution. 

 

You will require strong leadership skills and the ability to manage and improve operational processes. You will have a proven track record in operations, excellent problem-solving abilities, and the capacity to manage stakeholders to drive change and innovation.

 

How You Will Spend your Time

• Oversee and manage key cross-functional projects, providing guidance and support to all stakeholders, streamlining processes and enhancing cross-functional communication
• Monitor and analyze KPI’s to identify problems and/ or areas for improvement and propose operational changes to improve
• Conduct market research, summarise results and present findings and proposals for teams to consider
• Create and execute initiatives to help solve problems identified, focusing on top priority items, focus on top priorities and goals
• Communicate with and manage senior stakeholders during the planning, delivery and post-deployment stages
• Assist, direct manager and broader Operations teams in delivering projects on an ad-hoc basis required to scale
• Foster a culture of accountability, innovation, and excellence within the operations team

About You

• Bachelor's degree in Business, Finance, Operations Management, or a related field
• 5-10 years of proven experience in an operations or a similar role
• Strong leadership and team management skills, with a track record of building and developing high-performing teams
• Excellent analytical and problem-solving abilities
• Exceptional organizational and multitasking skills, with the ability to prioritize and manage multiple projects simultaneously
• Strong communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders at all levels
• Ability to adapt to a fast-paced and dynamic work environment
• Confidence in decision-making

More Than a Job

• Equity with high growth potential, and a competitive salary
• Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office
• Access to professional and personal training and development opportunities
• Hackathons, Workshops, Lunch & Learns
• We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies

Office Benefits

• In-house Culinary Crew serving up daily breakfast, lunch and snacks
• Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages
• Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
• Quarterly celebrations and team events, including the annual Shiplt global offsite
• On-site gym, table tennis, board games, books library, and pet-friendly offices