At Zitcha, we’re at the forefront of revolutionizing the retail media landscape, and we invite you to be part of our visionary team making Retail Media better for everyone.
As the world's first Adaptive, Unified Retail Media Platform, Zitcha empowers retailers to unlock their full potential by seamlessly integrating planning, delivery, and insights across all channels - online, offline, and in-store. Our intelligent, efficient, and high-performance platform provides a complete and scalable solution that adapts to each retailer's unique vision and business model.
We understand that no two retailers are the same, and your network shouldn't be either. Zitcha's composable architecture ensures you have the right capabilities at the right time, whether you're launching a new retail media network or scaling an existing one.
Our platform simplifies and automates previously manual processes, allowing you to leverage your first-party customer data for personalized and impactful advertising experiences.
With Zitcha, you're not just keeping up with retail media - you're defining it. Join us in creating a better way to build and grow Retail Media Networks, transforming them into valuable extensions of your existing retail business.
Now, Zitcha is seeking a Technical Business Analyst to join our innovative team in Australia. Join us in shaping the future of retail media as we revolutionise the industry and empower retailers and brands to achieve unparalleled success.
Responsibilities
- Requirements Gathering and Analysis: Collaborate with cross-functional teams to understand complex business needs and translate them into clear, concise, and actionable technical requirements.
- Process Mapping and Improvement: Analyze and optimize existing business processes, identify bottlenecks, and propose innovative solutions to streamline operations and enhance efficiency.
- Data Analysis and Insights: Leverage data analysis tools and techniques to extract valuable insights from large datasets, identify trends, and inform strategic decision-making.
- Technical Documentation: Create comprehensive technical documentation, including system design documents, data flow diagrams, and user manuals, to ensure clarity and facilitate knowledge sharing.
- Testing and Quality Assurance: Work closely with the QA team to develop and execute test cases, identify and resolve defects, and ensure the quality and reliability of the platform.
- Change Management: Support the implementation of new features and system upgrades by developing change management plans, providing training, and addressing user concerns.
Requirements:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Proficiency in SQL and data analysis tools (e.g., Tableau, Power BI)
- Experience with data modeling and ETL processes
- Knowledge of cloud platforms (AWS, GCP)
- Understanding of API integrations and web services
- Experience with Agile methodologies (Scrum, Kanban)
- Familiarity with retail industry concepts and challenges
Desired Skills and Experience:
- Experience with machine learning and AI techniques
- Knowledge of Python or other scripting languages
- Experience with data engineering tools (e.g., Apache Airflow, dbt)
- Understanding of containerization and orchestration (Docker, Kubernetes)
- Familiarity with infrastructure-as-code tools (Terraform)
What's in it for you:
- Competitive salary and benefits package
- Remote first policy (East Coast preferable)
- Opportunity to work on cutting-edge technology
- Collaborative and innovative work environment
If this sounds like your next chapter, we want to hear from you!