Tradify is a dynamic SaaS company, (and Finalist in the Best Places To Work) creating waves in the software industry. Our mission is to transform how tradespeople run their businesses by providing them with software they can depend on. We are looking for an energetic and motivated Customer Support Specialist with strong people skills to help us achieve our goal.
As the first point of contact for existing customers, you will play an integral role in our customer team. Your main responsibility will be to assist customers with their technical problems, providing friendly, patient, and honest support. Your contribution will make a meaningful impact on our customers' lives, ensuring their success and satisfaction with our software.
If you are passionate about customer support and have a strong interest in technology, we would love to hear from you. Join us in our mission to make a difference in the lives of tradespeople!
On a typical day you will;
Additionally, please note that work hours are split into three shifts: 7:30 am - 4:00 pm, 8:30 am - 5:00 pm, and 11:00 am - 7:30 pm. You will be required to fulfil a minimum of 2 late shifts per week.